Questions

The things people ask before getting in touch.

If yours is not here, send an enquiry, no question is too small.

ask me anything
that isn't here

Do I have to book anything to use this site?

No, and that is deliberate. The reflection, the reading, the nature section, the journal prompts, the sixty-second reset and the community are all free and require no account, no email address and no sign-up.

Sessions exist for people who want to talk something through with someone. They are one part of PSYOURA, not the purpose of it.

Is the self-reflection experience a psychological test?

No. It is not scored against a norm, it does not measure a trait, and it does not diagnose anything. It is a set of reflective prompts that end with a description of what you noticed and something small to try.

A different day might well give you a different result. That is not a flaw, it is what you would expect from something describing a current experience rather than measuring a fixed characteristic.

Is anything I type or tap stored?

Nothing you write in the journal is stored or sent anywhere, it lives in your browser tab and disappears when you close it. Nothing you choose in the reflection, the feeling check or any other tool is sent to me or to anyone else.

The small plant in the footer remembers roughly how far you have explored, using your own browser's storage. It records nothing about what you chose, it never leaves your device, and clearing your browser data resets it.

What happens during a session?

We talk. In a first session I will usually ask what brought you here, what you would like from the time, and a little about your current circumstances, only as much as you want to share. There is no assessment to get through and no form to complete.

After that, sessions follow what is useful to you: exploring a situation, making sense of an emotional pattern, learning a psychological concept properly, or working out a coping strategy that suits your life.

Are sessions online or in person?

All sessions are currently online, by video call. You will receive a joining link in your confirmation email. In-person sessions may follow later, do mention it if that would matter to you.

How long is each session, and what do they cost?

All three sessions, wellbeing, study guidance and abroad guidance, are 50 minutes. Psychoeducation sessions are 60 minutes. Student sessions are 45 minutes. Current fees are on the guidance page, shown in pounds sterling and Indian rupees.

If cost is a barrier, please say so in an enquiry rather than simply not booking.

Can I cancel or reschedule?

Yes. Your confirmation email contains links to reschedule or cancel yourself. Please give as much notice as you can, notice periods and refunds are in the cancellation policy.

Life happens. If something urgent stops you attending, get in touch and we will sort it out.

Is this service confidential?

What you share in a session is treated as confidential and is not discussed with anyone else without your agreement. Sessions are not reported to your university, employer or family.

There are limits, as with any wellbeing service: if there is a serious and immediate risk to your safety or someone else's, or where there is a legal obligation to share information, I may need to pass on what is necessary to keep people safe. Where it is possible and safe to do so, I will talk to you about it first. The full statement is on the confidentiality page.

Can I take part if I am outside the UK?

Yes. Everything on the site is open to anyone, and sessions are online, the booking calendar shows times in your own local zone, so appointments made from India or elsewhere land at the right hour.

PSYOURA offers psychology-informed wellbeing support and psychoeducation rather than regulated healthcare, and it does not replace local health services. Wherever you are, it is worth knowing which crisis services are available in your own country.

What is the community, and what happens in it?

A space for psychology conversations, webinars, reflection and meeting people thinking about similar things. It is not a support service, it is not monitored around the clock, and it is not a substitute for professional help.

Anything you share there is visible to other members, so share at whatever level feels right. See the community page.

Do you run webinars for groups?

Yes, live online sessions for student societies, colleges, community organisations, workplaces and parent groups, on topics like stress, emotional regulation, exam pressure, sleep and evidence-based self-care.

These are educational sessions rather than group therapy. Details are on the contact page; they are arranged by email so we can agree the topic and format first.

Are you a therapist or clinical psychologist?

No. I am a psychology graduate with an MSc in Clinical Health Psychology and a BA (Hons) in Applied Psychology. I am not a Clinical Psychologist, Chartered Psychologist, registered counsellor or licensed therapist, and I do not diagnose, treat or carry out clinical psychological assessment.

PSYOURA offers psychology-informed wellbeing support, psychoeducation and space for self-understanding. If what you need sits outside that, I will say so and help you think about who would be better placed to help.

Is this an emergency service? What if I need urgent help?

No. PSYOURA is not an emergency or crisis service. Appointments are arranged in advance, and messages are not monitored continuously.

If you are in immediate danger or need urgent mental-health support, contact emergency services or an appropriate crisis-support service in your country. Do not wait for an appointment here. If you are unsure where to start, your local emergency number, a hospital emergency department, or your doctor are all appropriate first steps.

[Optional placeholder: add named crisis services for the UK and India here once you have checked the details are current. Out-of-date crisis numbers are worse than none.]

PSYOURA is not an emergency or crisis service. If you are in immediate danger or need urgent mental-health support, contact emergency services or an appropriate crisis-support service in your country.